Shipping policy
NOTE :
Please allow 1-2 weeks for order to reach your address !
All orders are shipped within 3 to 5 Business days of you placing the order using DHL eCommerce, USPS or ePacket depending on your location and fastest available service. Typical delivery time frame is between 5 to 10 business days however, you may receive your items much earlier. All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.
We ship worldwide. However, due to many orders coming from around the world, this will inevitably incur customs charges. All customs fees will be payable by the buyer. As covered in our dedicated "customs charges" page.
We are passionate about our lightsabers, and we want to make sure that the same passion is shown in the production!
We can ship to virtually any address in the world. Note that there are restrictions on some products, and they cannot be shipped to international destinations. PLEASE NOTE that international buyers are responsible for all customs charges and fees charged by their home country. ARTSABERS is not responsible for these charges and has no way of calculating or estimating these charges for customers.
In the event that customs has not been paid, or the courier has tried to deliver on three separate occasions without success, the item is returned to us at the customer's expense. We will either charge the shipping fee or a cancellation fee which is at the discretion of ARTSABERS
Once shipped, delivery times are out of our control. However, you can track the process of your shipments with the tracking information provided when shipped.
All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments. Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.
Legal Information
Company: ARTSABER LTD
Address: 123 Cumberland Road, Reading, England, United Kingdom, RG1 3JY
Company No: 15221235
Legal Contact: support@artsabers.com
Order issues: - artsabers.uk@gmail.com